Source: Digital Communication Etiquette: Do’s And Don’ts Of Workplace Interactions – Careerbright.com
With the rise of social media and messaging apps, digital communication has become an essential part of our daily lives. We send texts, emails and messages to friends, colleagues and family members, often without giving much thought to how we communicate and the impact our words can have. However, digital communication is not just about typing out and sending messages. It’s also about practising digital etiquette, using appropriate language and maintaining privacy. In this blog, we’ll dive into the nuances of digital communication and explore the importance of practising digital etiquette.
Maintain privacy
The internet is a public space, and it’s essential to be careful about the information you share online. Once you post something online, it’s challenging to take it down. You should be mindful of the personal information you share, such as your address, phone number and Social Security Number. Keep in mind that people can use your information to track you, harass you or commit fraud. Always make sure you read the privacy policy before you share any of your data online.
Use the right language
The language you use while communicating online can positively or negatively impact your message’s tone and meaning. Therefore, it’s essential to keep your language, tone and grammar accurate and professional. Be careful about using abbreviations, slang and emojis as they can be misinterpreted. Be respectful in your interactions with others, especially when you are discussing sensitive topics.
Avoid misunderstandings
One of the most significant challenges of digital communication is the lack of non-verbal cues. When we communicate face to face, we can read people’s body language and facial expressions. However, when we communicate online, we rely solely on words. This can lead to misunderstandings and misinterpretations. To avoid misunderstandings, be concise, clear and direct in your communication. Use an appropriate tone that matches the message you want to convey.
Be mindful of timing
It’s crucial to be mindful of the timing of your messages. Avoid sending messages at inappropriate times such as early in the morning or late at night. Not everyone has the same schedule or availability, so always ask if it’s okay to message before you send any messages. Be patient and wait for an appropriate time to interact.
Take breaks
Digital communication can be addictive. It’s essential to take frequent breaks from technology to avoid burnout. Give yourself a break from your phone, tablet or laptop. Take a walk, read a book or spend time with your friends and family in person. Finding balance in digital communication is essential.
Digital communication is useful and efficient, but we must be mindful of how we communicate online. Practising digital etiquette, maintaining privacy, using appropriate language and avoiding misunderstandings are all vitally important. It’s easy to forget the impact our communications online can have, but with these tips, we can make sure we’re always practising digital etiquette. Let’s strive to make digital communication a positive and effective tool in our daily lives.
